SAP-Trainer / Kommunikationstrainer
Skills:
SAP-Training (FI&CO, PS, FS-RI, FS-CD, MM, SD) Kommunikationstraining, Trainingskonzepte, TNA, Übersetzung, Technische Dokumentation, Erstellung von Schulungsunterlagen
SAP-Training (FI&CO, PS, FS-RI, FS-CD, MM, SD) Kommunikationstraining, Trainingskonzepte, TNA, Übersetzung, Technische Dokumentation, Erstellung von Schulungsunterlagen
Persönliche Daten
ID:
10000013
Geschlecht:
weiblich
Jahrgang:
1969
Wohnort:
München / London
seit 12/05
TRAINING CONSULTANT, Munich Reinsurance Group, Germany
Trained by Munich Re in reinsurance business
Training end-users in SAP FS-RI (Industry Solution Re-insurance) & FS-CD incl. BW
One-to-one coaching
Floor walking
Trained by Munich Re in reinsurance business
Training end-users in SAP FS-RI (Industry Solution Re-insurance) & FS-CD incl. BW
One-to-one coaching
Floor walking
09/06 - 09/06
TRAINING MANAGER - Requisite Technology (e-Commerce, partner of SAP), UK
Development and implementation of European training strategy
Training needs analysis
E-procurement and content management consulting
Creation of localised training and marketing material
Managing training processes for the company’s prestigious international client base
Delivering training of B2B e-procurement training (EBP and content management) to clients and staff
Improving training process through post-training evaluation
Development and implementation of European training strategy
Training needs analysis
E-procurement and content management consulting
Creation of localised training and marketing material
Managing training processes for the company’s prestigious international client base
Delivering training of B2B e-procurement training (EBP and content management) to clients and staff
Improving training process through post-training evaluation
09/06 - 09/06
IT CONSULTANT (European Branch)
Responsible for MM documentation and training
Supervising documentation and implementation of new training methodologies
Delivery of FI and CO training (GL, AP, CCA, IM, AA, Reporting)
Preparation and delivery of PS training
Developing on-line help and training material
Writing multilingual documentation and managing translation projects
Responsible for MM documentation and training
Supervising documentation and implementation of new training methodologies
Delivery of FI and CO training (GL, AP, CCA, IM, AA, Reporting)
Preparation and delivery of PS training
Developing on-line help and training material
Writing multilingual documentation and managing translation projects
11/04 - 10/05
FI&CO TRAINING CONSULTANT, Techdata GmbH, (Distributor business), Germany
In depth super user training in all FI&CO areas incl. BW
End-user training support
Post go-live support
Development of CBT (SAP Tutor)
International rollout (Spain, Italy and France)
In depth super user training in all FI&CO areas incl. BW
End-user training support
Post go-live support
Development of CBT (SAP Tutor)
International rollout (Spain, Italy and France)
07/03 - 09/04
TRAINING CONSULTANT, Scotland Yard/MPS, London/UK
Development of Training Strategy and consulting client in their approach for an SAP upgrade project (3.1i to 4.7)
Assessment of CBT and online documentation tools to be used
End-user training in B2B (1.0), Management Reporting (SAP 3.1i) and MM
Development of delta courses for upgrade from 3.1 to 4.7 (SRM/EBP 4.0, MM, SD, FI-AP, FI-AR , FI-GL and Reporting)
Change Management
End-user helpdesk and floor walking
Conducting User Acceptance Testing
Development of training courses using SAP Tutor (SRM/EBP 4.0, MM, SD, FI-AP, FI-AR , FI-GL and Reporting)
Delivery of End user training (MM, SRM/EBP 4.0, FI-AP, FI-AR , FI-GL, FA ,Reporting and SD)
Development of Training Strategy and consulting client in their approach for an SAP upgrade project (3.1i to 4.7)
Assessment of CBT and online documentation tools to be used
End-user training in B2B (1.0), Management Reporting (SAP 3.1i) and MM
Development of delta courses for upgrade from 3.1 to 4.7 (SRM/EBP 4.0, MM, SD, FI-AP, FI-AR , FI-GL and Reporting)
Change Management
End-user helpdesk and floor walking
Conducting User Acceptance Testing
Development of training courses using SAP Tutor (SRM/EBP 4.0, MM, SD, FI-AP, FI-AR , FI-GL and Reporting)
Delivery of End user training (MM, SRM/EBP 4.0, FI-AP, FI-AR , FI-GL, FA ,Reporting and SD)
05/04 - 06/04
TRAINING SUPPORT, Buckinghamshire County Council, UK
Training Support in classroom training for SD, FI and CO using SAP Portal (version 4.7)
Development of training material in FI and SD
Training Support in classroom training for SD, FI and CO using SAP Portal (version 4.7)
Development of training material in FI and SD
03/03 - 05/03
TRAINING CONSULTANT AND PS LEAD TRAINER, RebusIS, London/UK
Development of training material (PS and CO)
Supervision of training development in the PS area and rolling out PS training programme to the business
Developing CBT documentation with simulation tool (SAPTutor)
Training of end-users and super-users using CBTs (PS, Cost Centre&Profit Centre Accounting and Billing)
Development of training material (PS and CO)
Supervision of training development in the PS area and rolling out PS training programme to the business
Developing CBT documentation with simulation tool (SAPTutor)
Training of end-users and super-users using CBTs (PS, Cost Centre&Profit Centre Accounting and Billing)
02/03 - 03/03
FINANCE TRAINING DEVELOPMENT CONSULTANT, TfL, London/UK
Development of FI&CO training material (AA, Internal Orders and PS)
Review of training scope
Developing CBT documentation with simulation tool (On Demand)
Development of FI&CO training material (AA, Internal Orders and PS)
Review of training scope
Developing CBT documentation with simulation tool (On Demand)
08/02 - 12/02
LEAD FINANCE TRAINER, ABN AMRO Bank, London/UK
Development of FI&PS training plan
Assessment of business processes
Development of FI and PS training material (FI-AA, FI-AR, FI-GL, Reporting and PS)
Training of end-users (modules as above)
Development of end-user documentation
Development of FI&PS training plan
Assessment of business processes
Development of FI and PS training material (FI-AA, FI-AR, FI-GL, Reporting and PS)
Training of end-users (modules as above)
Development of end-user documentation
05/02 - 07/02
FI&CO TRAINING CONSULTANT, Trelleborg Automotive, Germany
Development of FI&CO training plan and training requirements
Development of FI&CO training material (AA, AP, AR, GL, CCA)
Training of end-users (modules as above)
System testing and post go-live support
Development of FI&CO training plan and training requirements
Development of FI&CO training material (AA, AP, AR, GL, CCA)
Training of end-users (modules as above)
System testing and post go-live support
10/01 - 03/02
FI&CO TRAINING CONSULTANT, Cadbury Schweppes, UK
Development of training material for CO, FI and PS (CCA, IM, AA, CO-PA)
Localisation of training material
Train-the-Trainer
Development of training material for CO, FI and PS (CCA, IM, AA, CO-PA)
Localisation of training material
Train-the-Trainer
06/01 - 07/01
FI&CO TRAINER FOR ATOS ORIGIN, Switzerland
Training preparation for User Acceptance Testing (CCA, IM, AA, Project Accounting, G/L, AR, Reporting)
Training delivery in FI&CO
Training data population
Training preparation for User Acceptance Testing (CCA, IM, AA, Project Accounting, G/L, AR, Reporting)
Training delivery in FI&CO
Training data population
02/98 - 11/99
DACG ERP Training Consultancy (partner of SAP), London/UK
06/99 - 11/99
CONTENT DEVELOPER & RESEARCHER (R&D Department)
Researching e-Learning, e-Commerce and localisation
Curriculum development
Implementing training courses and methods
Project management and co-ordination of training teams
Researching e-Learning, e-Commerce and localisation
Curriculum development
Implementing training courses and methods
Project management and co-ordination of training teams
08/96 - 01/97
CUSTOMER CARE ASSOCIATE – AT & T, London/UK
Responsible for promoting the company’s products, resolving client issues and account management.
Responsible for promoting the company’s products, resolving client issues and account management.
08/96 - 01/97
TRANSLATION CO-ORDINATOR - Wieners & Wieners, Germany
Responsible for co-ordinating client projects regarding their translation requirements and proof-reading.
Responsible for co-ordinating client projects regarding their translation requirements and proof-reading.
Kenntnisse / Fähigkeiten
Weiterbildung
- Technical
- SAP/R2, SAP/R3 (FI&CO, PS, FS-RI, FS-CD, MM, SD)
- SAP B2B/Enterprise Buyer/SRM
- Commerce One products (e-procurement: Buysite, Supply order, Marketplace)
- Content Management Software (eMerge) for B2B E-commerce, Requisite Catalogue
- Windows 2000/NT, Macintosh OS
- CBT (SAP Tutor, On Demand, InfoPak)
- HTML, Frontpage, Homesite, Transit, Paint Shop Pro
- Trados
- Microsoft Office Professional
- Training
- Able to formulate training strategies and supervise teams in new methodologies and software
- Experienced in implementing reference-based training projects
Development of end-user documentation, CBTs, on-line help files and training material
Delivery of projects with multinational teams
Soft skills and management training
12/05 - 03/06
Training and Business Consultant Certification, German Trainers Association
Communication/soft skills, Management and Sales trainer certification
Communication/soft skills, Management and Sales trainer certification
10/05 - 03/06
NLP Practitioner Certification, Alexander Training, Munich, Germany
NLP in business and private life
Certified by the International NLP Trainers’ Association
NLP in business and private life
Certified by the International NLP Trainers’ Association
1991 - 2006
M.A. IN ENGLISH & RUSSIAN - University of Hamburg, Germany
Degree covered Russian and English Linguistics, Business Russian, Russian Law, English and Russian Literature.
As part of MA, I studied at the University of Leeds (General Linguistics, World Politics) and the University of Dniepropetrovsk, Ukraine (Russian Literature and Linguistics).
Prior to undertaking my MA, I studied at the University of Rostock in Germany (Russian and English Linguistics and Literature, Psychology and Educational Studies).
Degree covered Russian and English Linguistics, Business Russian, Russian Law, English and Russian Literature.
As part of MA, I studied at the University of Leeds (General Linguistics, World Politics) and the University of Dniepropetrovsk, Ukraine (Russian Literature and Linguistics).
Prior to undertaking my MA, I studied at the University of Rostock in Germany (Russian and English Linguistics and Literature, Psychology and Educational Studies).
Sprachen
- German: first Language
- Englisch: fluent
- Russian: beginner Level
- Spanish: beginner Level
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